{"id":4271,"date":"2025-08-28T17:38:12","date_gmt":"2025-08-28T17:38:12","guid":{"rendered":"https:\/\/rockefellerambiental.com.br\/?page_id=4271"},"modified":"2025-10-06T16:35:07","modified_gmt":"2025-10-06T16:35:07","slug":"ouvidoria","status":"publish","type":"page","link":"https:\/\/rockefellerambiental.com.br\/en\/ouvidoria\/","title":{"rendered":"Ombudsman"},"content":{"rendered":"<div class=\"wp-block-uagb-container uagb-block-37fe9e23 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-d36b578f\"><h1 class=\"uagb-heading-text\">Ombudsman<\/h1><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-59eca60f alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-546a1f84\">\n<div class=\"wp-block-uagb-container uagb-block-9829a7e0\">\n<div class=\"wp-block-uagb-container uagb-block-1d0140ac\">\n<div class=\"wp-block-uagb-container uagb-block-a00b7c23\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-67c291b8\"><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-a92248e6\"><div class=\"uagb-heading-text\"><br>    <strong>Our commitment is to analyze each manifestation with seriousness, ensuring transparency and respect at all stages.<\/strong><br>  <strong><strong>Leave your message in the form below, and we will respond as soon as possible!<\/strong><\/strong><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-9259cc5e alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-871074b5\"><\/div>\n\n\n\n<div class=\"wp-block-uagb-container dark uagb-block-cb5fc1be\">\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f4276-o1\" lang=\"pt-BR\" dir=\"ltr\" data-wpcf7-id=\"4276\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/4271#wpcf7-f4276-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formul\u00e1rios de contato\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/4271#wpcf7-f4276-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"4276\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"pt_BR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f4276-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"nome\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"nome\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name\" value=\"\" type=\"text\" name=\"nome\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"telefone\"><input size=\"40\" maxlength=\"13\" minlength=\"9\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel telefone\" autocomplete=\"tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone:\" value=\"\" type=\"tel\" name=\"telefone\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"cidade\"><input size=\"40\" maxlength=\"60\" minlength=\"1\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required cidade\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"City\" value=\"\" type=\"text\" name=\"cidade\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"menu-ouvidoria\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required menu-ouvidoria\" aria-required=\"true\" aria-invalid=\"false\" name=\"menu-ouvidoria\"><option value=\"\">What topic would you like to talk about?<\/option><option value=\"Elogio\">Praise<\/option><option value=\"Reclama\u00e7\u00e3o\">Complaint<\/option><option value=\"D\u00favidas\">Doubts<\/option><option value=\"Den\u00fancia\">Denunciation<\/option><\/select><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"sua-mensagem\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Your message\" name=\"sua-mensagem\"><\/textarea><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"49\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-564fa9dc\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-66e247f2\"><div class=\"uagb-heading-text\"><strong><strong>If you prefer, you can also contact us by email:<\/strong> <a href=\"mailto:atendimento@rockefellerambiental.com.br\" target=\"_blank\" rel=\"noreferrer noopener\">atendimento@rockefellerambiental.com.br<\/a>,<strong> ou pelo WhatsApp: <a href=\"https:\/\/api.whatsapp.com\/send\/?phone=%2B5511988515481&amp;text=Ol%C3%A1%21+Seja+bem-vindo%28a%29+%C3%A0+Rockefeller+Ambiental%21+Em+que+podemos+te+ajudar%3F&amp;type=phone_number&amp;app_absent=0\" target=\"_blank\" rel=\"noreferrer noopener\">(11) 9 8851-5481<\/a>.<\/strong><\/strong><\/div><\/div>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Ouvidoria Nosso compromisso \u00e9 analisar cada manifesta\u00e7\u00e3o com seriedade, garantindo transpar\u00eancia e respeito em todas as etapas. Deixe sua mensagem no formul\u00e1rio abaixo, e responderemos o mais breve poss\u00edvel! Se preferir, voc\u00ea tamb\u00e9m pode entrar em contato pelo e-mail atendimento@rockefellerambiental.com.br, ou pelo WhatsApp: (11) 9 8851-5481.<\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"plain-container","ast-site-content-layout":"normal-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4271","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"ultp_layout_landscape_large":false,"ultp_layout_landscape":false,"ultp_layout_portrait":false,"ultp_layout_square":false},"uagb_author_info":{"display_name":"Erich Miyamura","author_link":"https:\/\/rockefellerambiental.com.br\/en\/author\/ti-rockefeller\/"},"uagb_comment_info":0,"uagb_excerpt":"Ouvidoria Nosso compromisso \u00e9 analisar cada manifesta\u00e7\u00e3o com seriedade, garantindo transpar\u00eancia e respeito em todas as etapas. Deixe sua mensagem no formul\u00e1rio abaixo, e responderemos o mais breve poss\u00edvel! Se preferir, voc\u00ea tamb\u00e9m pode entrar em contato pelo e-mail atendimento@rockefellerambiental.com.br, ou pelo WhatsApp: (11) 9 8851-5481.","_links":{"self":[{"href":"https:\/\/rockefellerambiental.com.br\/en\/wp-json\/wp\/v2\/pages\/4271","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rockefellerambiental.com.br\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rockefellerambiental.com.br\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rockefellerambiental.com.br\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/rockefellerambiental.com.br\/en\/wp-json\/wp\/v2\/comments?post=4271"}],"version-history":[{"count":25,"href":"https:\/\/rockefellerambiental.com.br\/en\/wp-json\/wp\/v2\/pages\/4271\/revisions"}],"predecessor-version":[{"id":5627,"href":"https:\/\/rockefellerambiental.com.br\/en\/wp-json\/wp\/v2\/pages\/4271\/revisions\/5627"}],"wp:attachment":[{"href":"https:\/\/rockefellerambiental.com.br\/en\/wp-json\/wp\/v2\/media?parent=4271"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}